At Rico Mechanic, we respect your privacy. This policy explains what information we collect when you contact us or use this website, how we use it, and the choices you have.
Information We Collect
We only collect information you choose to share with us, such as when you request a quote, call, text, email, or message us on Instagram. This may include:
- Your name and contact details (phone number and email address)
- Your vehicle information (year, make, and model)
- A description of the service you need or the message you send us
You do not need to create an account to use this site. We may also collect basic, non-identifying usage data (such as pages visited) through standard web analytics, if enabled.
How We Use Your Information
We use the information you provide only to:
- Respond to your request and answer your questions
- Prepare free quotes and estimates
- Schedule and perform the automotive service you request
- Communicate with you about your vehicle and your service
How We Share Information
We do not sell, rent, or trade your personal information. We share it only when it is necessary to provide a service you have requested (for example, ordering the correct parts for your vehicle) or when required by law.
Third-Party Services
Our contact form opens your own email application so your message is sent directly to Rico. We embed a Google Map to show our service area; your use of that map is subject to Google's privacy policy.
Data Retention & Security
We keep your information only as long as needed to serve you and to meet reasonable record-keeping requirements, and we take sensible steps to protect it from unauthorized access.
Your Choices
You may request to review, update, or delete the personal information you have shared with us at any time by contacting us using the details below.
Children's Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this policy from time to time. The "last updated" date above reflects the most recent version.
Contact Us
Questions about your privacy? Reach out any time:
- Phone / text: 586-522-7580
- Email: contact@rico-mechanic.com
- Location: Sterling Heights, Michigan